Reporting a Water Leak
質問 1
What is the purpose of the phone call?
正しい答えを選んでください
解説
女性は water leaking from the ceiling(天井から水が漏れている)という問題を伝えているため、正解は「To report a maintenance issue」です。「To schedule a cleaning service」、「To pay a monthly rent bill」、「To request a furniture delivery」については会話の中で言及されていません。
質問 2
When does the woman say she will be unavailable?
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解説
女性が I won't be home after 2:00 PM(午後2時以降は家にいません)と明言しているため、正解は「After 2:00 PM」です。「On the weekend」、「Before 12:00 PM」、「At noon」については会話の中で言及されていません。
質問 3
What will the man do next?
正しい答えを選んでください
解説
男性が最後に I'll call you back in ten minutes(10分以内に折り返し電話します)と述べているため、正解は「He will call the woman back shortly」です。「He will send a plumber immediately」、「He will visit the apartment to inspect the leak」、「He will deliver a new sofa to the tenant」については、会話の内容と一致しません。
スクリプト
W1: Hello, this is Sarah from apartment 4B. I'm calling because I have a serious problem in my living room. M1: Hello, Ms. Sarah. I'm sorry to hear that. What seems to be the issue? W1: There is water leaking from the ceiling right above my sofa. It's getting worse, and I'm worried it might damage my furniture. M1: I understand your concern. Let me check the maintenance schedule. We have a plumber available to come by this afternoon. W1: That would be great, but I won't be home after 2:00 PM. Can someone come earlier? M1: I'll see if we can move the appointment up. In the meantime, please place a bucket under the leak to catch the water. W1: Okay, I'll do that right away. Thank you. M1: You're welcome. I'll call you back in ten minutes to confirm the new time.